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Delivery Policy

Deliveries will be made on working days by the carriers at the address you want, 24 hours after your order:

Normal Service (Continental Portugal): deliveries until 18h.

For other options click here.

Stock Breaks

Without compromise or binding, in the event of a stock breach, the user may be contacted by Netnatura Lda to be informed of the expected delivery of the intended products. The user may also request replacement for similar products in stock.

 
Free deliveries

Netnatura Lda offers all users free deliveries in Continental Portugal on business days on orders whose total value exceeds € 60.00.

If your order does not exceed this amount, Netnatura Lda will charge you an additional fee according to the following table (here).

Return Policies


If the product is defective, damaged or not able to use it, it can be returned with an invoice or cash sale within a maximum period of 14 days.

After this period Netnatura is not responsible for the product. Learn more here


Payment methods


Payments can be made by:

Refunded Payment: The payment must be made by check addressed to Netnatura, Lda and delivered at the time of delivery of the goods to the carrier.

Transfer: Payment must be made by bank transfer

Paypal/Visa

To learn more about payment methods click here

Product Quality Policy

A Netnatura Dist. Productos Alimentares, Lda operates with a vast basket of products and high quality and with functions essential for a healthier life.


  • Delivery Policy

  • Return Policy

  • Payment method

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