Terms and conditions of use

Terms and conditions of use

1. General conditions of use of the web page
These legal conditions regulate the legal use permitted for this web page, whose legal representative is the representative Netnatura Distribuição de Produtos Alimentares e Bens de Consumo Lda. These general conditions regulate the access and use that the holder of the Web places freely available to users from Internet. Access to it implies its acceptance without reservation. The mere use of the Web, as well as requesting information or issuing an order, assumes full acceptance of these conditions.
2. Use of the Website
The user undertakes to use the Web, Services and Content in a diligent, correct and lawful manner and, in particular, undertakes to abstain from: suppressing, deceiving or manipulating the copyright and other identifying data of the Rights of holders incorporated in the Contents, as well as the technical protection devices, or any information mechanisms that may contain the Contents.
3. Intellectual and industrial property
Vivasaudavel® is a registered trademark of INPI - National Institute of Industrial Property - under the number 408717.
The texts, images, logos, distinctive signs, source code and other contents included in this Web are the exclusive property of the brand Vivasaudável®.
Any transmission, distribution, reproduction or storage, in whole or in part, of the contents stored on this website, is expressly prohibited except prior or express consent of the holder. Nevertheless, users may carry out the reproduction or storage of the contents of the Web for exclusive personal use, being expressly and strictly prohibited the reproduction of elements or contents of this Web, made for profit or commercial purposes.
4. Liability for 'links'
Seara.com, the company responsible for creating the website, declines any responsibility for the services and / or information provided on other pages linked to this Web. The representative Netnatura Lda does not control or exercise any kind of supervision when including the link of the same , Believing that these contents correspond to the applicable legislation.
We advise visitors to act with caution and consult any general conditions that may be displayed in said Websites.
5. Exclusion of liability
The representative Netnatura Distribuição de Produtos Alimentares e Bens de Consumo Lda is not responsible for the use of the content or the information generated or published by third parties.
The representative Netnatura Distribuição de Produtos Alimentares e Bens de Consumo Lda is not responsible for any losses or damages that may cause the user or visitor an eventual fall of the service, as well as will not be responsible for the problems caused by the lack of interactivity between users or visitors In these situations.
The representative Netnatura Distribuição de Produtos Alimentares e Bens de Consumo Lda is not responsible for the improper administration of the products by the User even if they are provided through a purchase on www.vivasaudavel.pt. It is therefore up to the User to check the products received through the online purchase process before opening the packages.
6. Legal conditions for purchase in the representative Netnatura Lda
The present Legal Conditions of Purchase of Products, regulate the use of the online store of the Web site http://www.vivasaudavel.pt and http://www.vivasaudavel.eu of which is responsible legal representative Netnatura Distribution of Food Products and Consumer goods.
6.1 - Purchase of products
The representative Netnatura Distribuição de Produtos Alimentares e Bens de Consumo Lda reserves at all times, and unilaterally, the right to modify the prices of the products and services promoted from its Website. In order to guarantee to the User, Security, sales prices of promoted products, the representative Netnatura Distribution of Food Products and Consumer Goods guarantees that the price charged will be the price advertised at the time the order is formalized.
To place an order you need to connect to the portal http://www.vivasaudavel.pt or http://www.vivasaudavel.eu, register as a User and fill in the electronic form that may appear at any moment. To do this, you must follow the filling instructions included in it.
Unless otherwise proven, the data recorded by the representative Netnatura Distribuição de Produtos Alimentares and Bens de Consumo Lda constitute proof of the set of transactions entered into between the representative Netnatura Distribuição de Produtos Alimentares and Bens de Consumo Lda and its clients. Once a commercial transaction is carried out, the representative Netnatura Distribuição de Produtos Alimentares and Bens de Consumo Lda files the electronic document that formalizes the contract of purchase and sale. The representative Netnatura Distribuição de Produtos Alimentares e Bens de Consumo Lda uses a sisAutomatic order processing and billing, so the data presented in these documents are the sole responsibility of the User. For the purposes of compliance with Decree-Law 166/2013 of December 20, it is stated that the products on sale are purchased by the Representative Netnatura Distribuição de Produtos Alimentares e Bens de Consumo Lda with the discounts and other consideration arising from all contracts and agreements entered into with suppliers. Register as User To access products that are promoted through the website of the representative Netnatura Distribuição de Produtos Alimentares and Bens de Consumo Lda, each User is required to register as Registered User. In order to complete this registration, an email will be sent to the e-mail address indicated by the User, under which you may be asked to confirm registration. If applicable, it is only after this confirmation that the representative Netnatura Distribuição de Produtos Alimentares and Bens de Consumo Lda will confirm the User as Registered User. Registered User may access, at any time, the information provided, assisting him a right to modify or Cancel your registration, which you can do through an email to vivasaudavelgeral@gmail.com.The data "username" and "password" are personal and non-transferable data and, therefore, the Registered User undertakes not to disclose this Information to anyone, or assigning its use to third parties. If the representative Netnatura Distribuição de Produtos Alimentares e Bens de Consumo Lda detects a fraudulent use of the "username" or "password", it reserves the right to cancel access to said account.To register, the User must fill in All fields in the Form; Once registered, the Registered User will access "My Account" by entering their "username" and "password". The information or personal data entered in each of the fields of the Form must be accurate, accurate and true. The Netnatura Distribuição de Produtos Alimentares and Bens de Consumo Lda representative is not responsible for the veracity of the information provided by Users Users guarantee and respond, in any case, for the truthfulness, Accuracy and authenticity of the personal data entered.Each account is personal, unique and non-transferable, being expressly forbidden the possibility of a Registered User having more than one active account.If the representative Netnatura Distribuição de Produtos Alimentares e Bens de Consumo Lda detects accounts that Contain data similar or related to a single Registered User, reserves the right to cancel the User's access to all or some of the accounts. Registered User responds for all operations performed in the "My Account", whose access is restricted, Because the "username" and "password" are only within the user's reach. The Registered User undertakes to immediately inform the representative Netnatura Distribuição de Produtos Alimentares e Bens de Consumo Lda of any unauthorized use of "My Account "as well as unauthorized access to your account, which you should do by sending an email to vivasaudavelgeral@gmail.com. The sale, transfer or transmission of the account, under any title, is prohibited. The representative Netnatura Distribuição de Produtos Alimentares e Bens de Consumo Lda reserves the right to suspend or refuse, temporarily or permanently, the application for registration, as well as the right To cancel a previously accepted registration, without the need to communicate or explain the reasons for its decision and without this may entail any responsibility. Purchase Process To make a purchase at http://www.vivasaudavel.pt or http://www.vivasaudavel.eu you should follow the following process: 1º - Select the products you wish to purchase from those offered by the representative Netnatura Distribuição de Produtos Alimentares And Bens de Consumo Lda on its website.2º Once you have selected the product (s) you wish to buy, you must click the "add to cart" button, the product (s) Your shopping cart. You can, if you wish, add more products to your shopping cart.3º - Once the products have been selected, a summary will appear that will identify the selected articles. At this stage you must indicate the zone where you will be sent to obtain the price of the shipping costs. Finally, to continue with your request you must click on the "Finalize Order" button. 4º - To finish the process, you must identify yourself with the data of your user account or complete the registration form if you are not registered yet. The latter should select the payment system of your order among those offered by the representative Netnatura Distribution of Food Products and Goods of ConSumo Lda on its website. Some payment methods such as PAYPAL and Multibanco are managed by the company that owns these means of payment, so the representative Netnatura Distribuição de Produtos Alimentares e Bens de Consumo Lda declines any responsibility for the problems arising from Use of these systems or platforms outside the sites of the representative Netnatura Distribuição de Produtos Alimentares e Bens de Consumo Lda.6º - Once the ordering process is finished at the representative Netnatura Distribuição de Produtos Alimentares e Bens de Consumo Lda, you will be Sent an email in which will contain all the data of your request. If you do not receive this email in 24 hours or if you find an error in the data entered in your request, please contact us through the following means: Telephone: 220 147 909Email: vivasaudavelgeral@gmail.com9. Shipments Once the purchase process has been completed, which presupposes the confirmation of the payment of the price, the User will automatically access a confirmation page and receive an email confirming his purchase / order. The products purchased by the User will be sent to the "address Of delivery "provided by the User when completing the form regarding the" Delivery Data ". The costs of sending and / or management are not included in the price that appears in the promotional offer, however will be communicated to all Users before they finish The purchase process, however, may vary depending on the "delivery address" of each request, and may also be offered to the User when the purchase value exceeds a certain limit. The shipments are processed in the 24 hours to 48 hours useful that proceed the effective payment of the purchase. The representative Netnatura Distribuição de Produtos Alimentares e Bens de Consumo Lda is not responsible for, compromises or is bound by and for any delivery period, provided that it is less than the 7 working days that the actual payment of the order proceeds. The delivery time indicated in the platform www.vivasaudavel.pt is based on the statistical average time of success of the delivery of purchases at the destination addresses of the User, which may be lower than the limit by which the representative Netnatura Distribution of Food Products and Goods Consumption Lda undertakes to make the delivery.After receiving the products ordered, it is up to the User to check and verify them. If you do not agree with the request, the User must inform the representative Netnatura Distribuição de Produtos Alimentares and Bens de Consumo Lda in writing with the detail of your complaint through the Customer Service. The prices indicated in our online store are valid For Continental Portugal and indicated countries and include VAT, at the rate in force.10. Returns The User has, by law, a period of 14 (fourteen) days to resolve, if he so desires, his contractual declaration of purchase, not needing, for this purpose, to indicate any justifiable reason. The term of fourteen ) Days are counted from the date of receipt of the product by the User, whenever the information obligations resulting from Decree-Law no. 7/2004 of January 7 have been complied with. The resolution must be made in writing and sent, By registered mail, to the following address: Netnatura Distribution of Food Products and Consumer Goods Padre José de Anchieta nº 162 9ºB4150-437 Porto The exercise of the right of resolution causes the representative Netnatura Distribuição de Produtos Alimentares e Bens de Consumo Lda Within thirty (30) days from the date of receipt of the notice to formalize the right of withdrawal, the amount paid by the User for the purchase of the respective product. The User shall bear the cost of the return corresponding to the transportation Of the products or product that you intend to return. The representative Netnatura Distribuição de Produtos Alimentares e Bens de Consumo Lda works to make you satisfied with your purchase and therefore facilitates several methods to make the return. Changes and Updates Due to the importance that the representative Netnatura Distribuição de Produtos Alimentares e Bens de Consumo Lda gives to the protection and security of its Users, the Terms and Conditions and Privacy Policy may be modified at any time, in order to be fully updated As these Terms and Conditions are mandatory and binding, if the User does not agree with the modifications made, he shall abstain from using the portal and from contracting the contents, products and services These Terms and Conditions do not create any company, mandate, franchise or employment relationship between the representative Netnatura Distribuição de Produtos Alimentares and Bens de Consumo Lda and its Users.